the problem

60%

of all people 

wear the wrong shoe size

Situation: for clothes and shoes, 50% of the parcels go back to the sender

in 2019

50%

of shoe orders were returned

and in 2018 

37.5%

of all shoes ordered online were sent back because of wrong shoe sizes.

Situation: 75% of shoe returns are caused by wrong sized shoes 

Too big / too small

Uncomfortable

Different expectation

Doesn't like the material

Doesn't like the design

Doesn't like the colour

Defect or damage

Other reasons

75%

48%

19%

14%

8%

7%

5%

9%

Late delivery

1%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Situation: exorbitant return costs for online retailers

Worldwide, around 37,5% of all shoes ordered online are returned due to the wrong sized shoe size 

01

02

That are around 8.625.000.000 pairs of shoes per year 

03

Average return costs of 15,18 € (Germany) sum up to 130.927.500.000 € - annually! 

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interest in our technology, please use the

contact form or email us at: info@myshoefitter.com.

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